All projects should serve the business goddess #IRACIS. Increase revenue,avoid costs, improve service. #ASTD2012 @nolecture
— Diane L Smith, CPLP (@CreativelyTrain) May 6, 2012
Love it!
IR: Increase Revenue - How will sales improve?
AC: Avoid Costs - How will COGS be reduced? What efficiencies will translate into real savings?
IS: Improve Service - Will customers value the changes (i.e. "Delight the Customer" - Kano Model)?
So bow down to IRACIS and plan a brainstorming session to determine how a project will deliver its promised value to the company.
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